Refund policy

60-DAY RETURN POLICY

We accept eligible returns requested within 60 days of delivery.

ELIGIBILITY

To qualify for a return, the item must be in the same condition in which it was received, unworn or unused, with tags and original packaging. Proof of purchase is required.

START A RETURN

Email brema.mvrk@gmail.com with your order number and reason for the return. If the return is accepted, we will provide a return shipping label and instructions, including the return address. Items sent back before approval will not be accepted.

LIFETIME MATERIAL-DEFECT GUARANTEE

Separate from the 60-day return policy, MVRK products are covered by a lifetime guarantee against material defects. If you believe your product has a material defect, email brema.mvrk@gmail.com with your order information, photos, and a brief description. We will evaluate the claim and, when approved, replace the product or provide another appropriate remedy. This guarantee does not cover normal wear and tear, cosmetic damage, loss, theft, misuse, abuse, accidents, or unauthorized alterations.

DAMAGED, WRONG, OR MISSING ITEMS

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, incorrect, or missing so we can evaluate the issue and make it right.

EXCEPTIONS

Gift cards and items clearly marked final sale are not returnable. Contact brema.mvrk@gmail.com before purchasing if you have a question about an item's eligibility.

EXCHANGES

The fastest way to get a different item is to request a return for the item you have and place a separate order after the return is accepted.

REFUNDS

We will notify you after we receive and inspect your return. If approved, the refund will be issued automatically to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact brema.mvrk@gmail.com.