Refund policy
30-DAY CHEST PACK RUN TEST
Chest packs purchased directly from mvrkfitness.com may be tested on normal runs for 30 days from delivery. If the fit is not right after the straps have been adjusted evenly, email brema.mvrk@gmail.com with your order number and reason for the return. Once approved, we will provide a prepaid return label. Products damaged through misuse, accidents, unauthorized alterations, or use outside normal running and training are not eligible. This Run Test does not apply to weighted vests.
60-DAY RETURN POLICY
Chest packs returned after the 30-Day Run Test and all other eligible products may be returned within 60 days of delivery if they are unworn or unused, with tags and original packaging. Proof of purchase is required.
START A RETURN
Email brema.mvrk@gmail.com with your order number and reason for the return. If the return is accepted, we will provide a return shipping label and instructions, including the return address. Items sent back before approval will not be accepted.
DIRECT SUPPORT
Orders placed on mvrkfitness.com receive priority support directly from the MVRK team.
30-DAY OFFICIAL-SITE PRICE PROTECTION
If the publicly advertised price on mvrkfitness.com drops within 30 days of a direct purchase, email us with your order number. Once verified, we will refund the difference to the original payment method. Limited-time discount codes, personalized offers, marketplace prices, taxes, and shipping charges are excluded.
LIFETIME MATERIAL-DEFECT GUARANTEE
Separate from the return policy, products purchased directly from MVRK are covered by a lifetime guarantee against material defects. If a covered material defect makes a chest pack unusable during its first 1,000 miles, we will replace it. Lifetime material-defect coverage continues after that. Email brema.mvrk@gmail.com with your order information, photos, and a brief description. We will evaluate the claim and, when approved, replace the product or provide another appropriate remedy. This guarantee does not cover normal wear and tear, cosmetic damage, loss, theft, misuse, abuse, accidents, or unauthorized alterations.
DAMAGED, WRONG, OR MISSING ITEMS
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, incorrect, or missing so we can evaluate the issue and make it right.
EXCEPTIONS
Gift cards and items clearly marked final sale are not returnable. Contact brema.mvrk@gmail.com before purchasing if you have a question about an item's eligibility.
EXCHANGES
The fastest way to get a different item is to request a return for the item you have and place a separate order after the return is accepted.
REFUNDS
We will notify you after we receive and inspect your return. If approved, the refund will be issued automatically to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact brema.mvrk@gmail.com.